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What are the components of the communication process (or model)?
* A sender or encoder person sending the message - can be verbal or nonverbal.
* A receiver - or decoder gets the message.
* A message unit of information received.
* Message variables verbal and nonverbal communication.
o Verbal - is written and spoken structural defects, malfunctioning due to disease, auditory and verbal impairments, sensory deprivation, overload or learning disabilities may affect or decrease accurate communication. Examples: A schizophrenic person, a stutterer, a mentally retarded or autistic person.
o Voice pitch, voice quality (harsh, weak or strained), voice amplification (soft or loud), words, grammar and understanding are included in assessment.
o Nonverbal - is gestures, facial expressions and dress and represents 65% of the communication. Examples of nonverbal behavior include: crying, screaming, laughing, moaning, giggling and sighing, facial expression, body posture, gait, tone of voice and gestures.
o Space and territory are forms of nonverbal communication as well. Personal space is the space preferred for interactions. Territory refers to implied space such as a patients room or a specific seating arrangement.
o Intrusion or violation of these areas can distract or distort communication.
* Noise sound interference can impair accurate transmission.
* Communication skills include being able to observe, listen, clarify and validate by both sender and receiver.
* Setting where communication takes place.
* Media refers to sensory channels that carry the message hearing, sight, touch, taste and smell. Example: You get the message a patient needs pain medication you hear (hearing)complaints of pain, you see (sight) tears in their eyes, they grasp (touch) your arm in pain.
* Feedback involves the continuous interpretation of response of the sender and receiver as messages are simultaneously encoded and decoded.
* Environment are the internal and external influences affecting the communication process. External examples: room temperature, smells and lighting. Internal examples: feeling cold, tired or experiencing pain.
http://www.angelfire.com/ns/southeasternnurse/Communication....
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The Wenburg and Wilmot communication model is based on the sender transmitting messages to the receiver affected by feedback, noise, encoding and decoding, the medium of transmission, the setting in which the process takes place, message variables including verbal and nonverbal communication, and the communication skills of the sender and receiver (Wenburg and Wilmot, 1973 p. 17).
The sender is the individual who encodes and transmits the message. The receiver is the individual who receives and decodes the message. During the human communication process feedback is continuously occurring. Feedback refers to the interpretation of the message from the sender to the receiver and depends on the level of comprehension and perceived meaning of the message.
http://www.cicsworld.org/blogs/anchorman2007/2007/09/definit...
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